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Refund Policy


Thanks for shopping at Gallery Bawal™.
If you are not entirely satisfied with your purchase, we're here to help.

Returns
For incorrect items, we have a 3-day exchange policy from the date you received it, subject to the following terms and conditions:

  1. Item must be in its original purchase condition, unused, and not damaged in any manner.
  2. Items purchased as part of a set must be returned as a whole set.

Your item needs to have the receipt or proof of purchase.

We do not accept return of items if you have made an incorrect purchase or you changed your mind after receiving the items. Please review your cart before completing the order.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.